Customer service & deliveries during the COVID-19 outbreak

UPDATE 19/03/2020

   

With Coronavirus (COVID-19) dominating the news and given that we now know more about what the weeks and months ahead could look like for our industry, we felt it appropriate to update you on the actions we are currently taking.  

Firstly, our main priority is the health, safety and well-being of our employees, customers, suppliers and their families.

We are promoting stringent levels of hygiene across our business, keeping abreast of all breaking news and adhering to Government guidelines.  We have advised all of our external sales managers to avoid non-essential face-to-face contact and to conduct as many meetings as possible via telephone/FaceTime/Skype. We are also looking at ways to enable our admin staff to work from home to help support the benefits of social distancing.  

During this time, all members of our team will remain contactable on their usual phone numbers and email addresses.  

Thankfully, our capacity to supply materials is currently unaffected by the COVID-19 outbreak. We are continuing to take orders and make deliveries, with NEXT DAY SERVICE still available on our products. Having expanded our warehousing capacity considerably just recently, we are exceptionally well-positioned, with a vast amount of stock on the ground to meet increasing demands. We do not anticipate any supply issues at this time – however, we will update you if this situation changes.  

This is likely to be a challenging time in the UK construction industry, yet we will look to support you to the best of our ability and keep you abreast of any changes as and when they occur.  

THE TEKCEM TEAM

Here at Tekfloor, we believe in giving our team a well-deserved break over the Christmas period. 

So we’ll be closing our doors on Tuesday 24th December 2019 and reopening again on Thursday 2nd January 2020.

On behalf of the management and staff here at Tekfloor we’d like to take this opportunity to wish all of our terrific customers and suppliers a very Merry Christmas and Happy New Year as we look forward to a new decade in 2020.

Check out our latest piece of literature – view it online, or download it!

tekcem-datasheet-flipbook-2019

Due to increasing customer demand, we’ve recently put together a nifty little flipbook containing all of the product datasheets in the current TEKCEM range.

The datasheets contain valuable information pertaining to each product, including intended usage, technical data, coverage rates and mixing/application guidelines.

If there are any that you think we’ve missed, head on over to our Facebook page and drop us a message!

CLICK HERE to view the TEKCEM FLIPBOOK

 

tekcem_new_logo_design

 

This month sees the introduction of our slightly tweaked corporate branding.

 

Whilst we’ve held on to the shield design, we’ve changed the spot colour from blue to orange, in line with that of our parent company Tekfloor Limited.

 

Whilst we still have stocks of products printed with the old blue logo, these will be phased out over time. You’ll also start to see the new logo appear on our stationery, literature, vans and signage very soon.

 

 

Joint Managing Director, Steve Foster said “This is an exciting change for us. The tweak to our brand is just a small part of our company’s ongoing strategy to evolve our business and create firm foundations for new opportunities.

 

“Rebrands are traditionally undertaken by companies who are looking to reinvent themselves, but we are keen that our new identity continues to reflect our company ethos; manufacturing and supplying quality products, offering fair pricing and top class customer care.

 

“There is incredible potential for our company to grow, and our new branding positions us for those opportunities.”

 

 

old_logo

    (old logo design)
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class 1 drivers wanted – class 2 drivers wanted

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